Why my phone heats up while charging the battery
While charging, the device and the charger may become hot. The device may feel hotter to the touch.
This does not affect the device’s lifespan or performance and is in the device’s normal range of operation.
If the battery becomes too hot, the charging speed may decrease or the charger may stop charging. There are different solutions to fix this problem.
Do the following when the device heats up:
Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new one.
When using a wireless charger, do not place foreign materials, such as metal objects,magnets, and magnetic stripe cards, between the device and the wireless charger.
When the phone is overheating during use
When you utilize features or programs that need greater processing power, or when you use them for long periods of time,
your device may temporarily heat up due to increased battery consumption.Close any running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat.
Depending on the functions and apps you use. During the initial setup after purchase or when restoring data.
- Downloading large files.
- Using apps that require more power or using apps for extended periods
- Playing high-quality games for extended periods.
- Recording videos for extended periods.
- Streaming videos while using the maximum brightness setting.
- Multitasking (or, when running many apps in the background).
- A large amount of data for syncing with the cloud, email, or other accounts.
- Charging the battery with a damaged USB cable.
- The device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead.
Do the following when your phone is overheating:
- Keep the device updated with the latest software.
- Conflicts between running apps may cause the device to heat up.
- Restart the device.
- Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
- Close apps that increase battery consumption or that run in the background when not in use.
- Delete unnecessary files or unused apps.
- Decrease the screen brightness.
If the device overheats or feels hot for a prolonged period, do not use it for a while.
Also restart the phone if it is necessary and wait for it to cool down.
